Hands On Consulting is me, Stef Lauer. I specialise in delivering Customer Relationship Skills Training for the hospitality and outdoor industry across Scotland. I take a holistic approach to your organisation, and tailor the training to your requirements.
Hands On is also your one-stop-shop for Leave No Trace Eco training and First Aid Training at work (from 1 day to 3 day courses) and for the outdoor industry (16 hours as per your NGB requirement).
I recently delivered a bespoke one day training course for the guiding team at German walking tour operator, Wandern Schottland
Wandern Schottland can now proudly display that they are Leave No Trace certified. Well done Team WS!
Leave No Trace has become more important than ever. Here you can learn more about the 7 principles or guidelines of this important framework.