07500 536 979


Welcome to Hands on Consulting

Hands On Consulting is me, Stef Lauer.

I specialise in delivering Customer Relationship Skills Training for the hospitality and outdoor industry across Scotland. I take a holistic approach to your organisation, and tailor the training to your requirements.

Hands On is also your one-stop-shop for Leave No Trace Eco training and First Aid At Work training.


  • Hands on
  • Tailored to your requirements
  • Focused on practical delivery rather than theory


  • Increased positive customer feedback
  • Improved staff satisfaction & retention
  • A comprehensive business review

How can I help you?

Tomintoul and Glenlivet Landscape Partnership

May 7, 2018

I recently delivered Customer Relationship Skills training in Tomintoul for the newly-set up Tomintoul & Glenlivet Landscape Partnership. 

I was training their staff and volunteers of the Discovery Centre and several local businesses. Thanks so much for having me! 

Latest News

Sunshine, leaves and bluebells on the way! 

No news item for a while but life has been busy with work and play. 

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